sustainable fashion questions

Where do you ship?

We’ve just about covered the globe; we ship to over 190 countries! And offer $15 flat rate shipping worldwide. For more shipping information, please click here.

What’s your return policy?

We offer a no-hassle 14 day return policy for all purchases. In some cases we will cover return shipping. Please take a look at our return policy in detail here.

What payment methods are accepted?

We accept Visa, Mastercard, American Express, Discover and Paypal.

What makes your bags different from other designers?

Our bags have a positive social impact on the world through our partnerships with local artisans. We also design to specifically showcase the weaves we are incorporating.

Where are the weaves from?

Currently we source all of our weaves from weaving villages in Vietnam. In the future we hope to expand to other parts of South East Asia and throughout South America.

How do you pick which weaving communities to work with?

We do a bit of research about the locations of the weaving communities, visit as many as possible, learn about their techniques and see if they are open to partnerships. If they’re open, we’re open!

Can I order a different quantity of fabric than what is listed on the product page?

Yes. If you’d like more or less than the options listed, please send us a message with the amount of material you are after and we can let you know if that quantity is available. Additional yardage will be cut in one continuous piece.

Who handcrafts the bags?

We have a couple partnerships in Ho Chi Minh City, Vietnam with leather workers who have many years of experience with hand-making bags. We only work with people who have a passion for what they do.

Why aren’t your products Fair Trade Certified?

We are interested in going Fair Trade in the future, but currently our time and monetary resources are going towards the artisans and designing our sustainable bag line. We believe that not all brands need to go through the audit and certification process if the brand is able to present a transparent production line and policies to the public.

How can I get more involved?

Some of our favorite organizations are Kiva, Incas.org, Cojolya and Color Silk.

You can also spread the love for your Wild Tussah bag with others, so that we are able to expand our partnerships and support more weaving communities.

If you sign up for our newsletter (also linked to below), you will receive more information about how to get involved.